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Our Service Packages

We offer a variety of comprehensive bike service packages to meet your needs. When you bring your bike to us, a professional technician will evaluate your bike and discuss your options. We will suggest repairs according to your bike's current condition and value, and we will work within your budget. Stop by the shop or book an appointment by clicking the "Book Now" button below.

Cranky's Bike Shop is happy to service the mechanical (non-electrical) components of all E-Bikes. However, the service of electrical and motor components is restricted to the brands that are supported by our dealer network. These brands include but are not limited to: Bosch, Shimano, Yamaha, Hydrive, Fazua, and TQ. Due to the complexity of some e-bike repairs the standard rate may not apply to all procedures. In these cases the shop hourly rate will apply.

All E-Bike batteries that comply with the mandatory U.S. CPSC and voluntary UL 2849 standards may remain with the bike during service and are generally required for software updates and general diagnostics. Any batteries that DO NOT comply with these standards MUST be removed from the bike and CANNOT be left with the bike. Battery non-compliance is assumed unless determined otherwise.

 E-Bike battery safety is a growing concern for bicycle retailers. Our policies reflect the current best practices with E-Bike components and we will continue to evaluate as the industry evolves.

Have a question for the service department? Give us a call at 780-458-9181 for St. Albert,  780-988-2088 for Riverbend Square or 587-474-1472 for Unity Square. Or send us an e-mail at service@crankys.ca for St. Albert, yeg.service@crankys.ca for Riverbend Square, or unity.service@crankys.ca for Unity Square.